Customer Success Director - CX
Location
manila, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 06, 2026
- Lead business that shapes the customer experience for global enterprise clients
- Drive strategy, performance, and innovation across customer success
About Our Client
The hiring organization is a global technology provider recognized for its customer engagement and workflow solutions across enterprise markets. The company operates in a fast‑paced, high‑growth environment, with teams distributed worldwide and a strong culture of collaboration, continuous development, and innovation. Employees enjoy modern hybrid work options, diverse career pathways, and the chance to contribute to transformation at scale.
Job Description
- Lead and develop a multi‑layered Customer Success organization-including managers, technical experts, and account owners-to deliver best‑in‑class service.
- Build long‑term customer relationships, deepen product adoption, and identify opportunities to improve customer outcomes.
- Driv...