Customer Success Engineer

AvePoint • central visayas, central visayas, Philippines • Posted June 16, 2026

Location central visayas, central visayas

Job Type Full-time

Category Other-General

Posted June 16, 2026

About the Role  

We’re seeking a proactive and customer‑centric Customer Success Specialist to support our long‑tail customers across Australia and New Zealand. In this role, you’ll help customers realise the full value of their AvePoint investment by driving successful product adoption and delivering positive, high‑quality engagement that supports retention and growth. 
As a Customer Success Specialist , you’ll connect with customers, primarily via proactive outbound calls, to improve technical adoption and ensure a smooth experience with AvePoint solutions. You’ll work closely with our Customer Success team to execute digital engagement strategies, including: 
Technical product health checks 
Customer value engagements throughout their journey with AvePoint 
Responding to “call to action” triggers generated through Gainsight workflows 
You’ll build trusted relationships, guide customers through solution u...
            

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