Customer Success Engineer Role Remote
Location
edmonton, division no. 11
Job Type
Full-time
Category
Other-General
Posted
May 24, 2026
Join TOOLBX as a Customer Success Engineer, working remotely to improve dealer onboarding and ERP integrations. Utilize your expertise to drive customer satisfaction and operational efficiency.
As a newly created position at TOOLBX, the Customer Success Engineer will focus on enhancing user experience through effective ERP setup and technical support. You will liaise between customers and the development team, ensuring seamless integration while leveraging automation tools to streamline processes and improve stability.
Key Responsibilities:
• Manage ERP setup and dealer onboarding processes
• Engage with customers for requirement gathering and demos
• Configure workflows and scripts in ERP systems
• Diagnose and resolve integration stability issues
• Build tools for improved collaboration and automation
Requirements:
• 3+ years in sales engineering or similar roles
• Strong communication skills and customer service focus
• Background in software develop...
As a newly created position at TOOLBX, the Customer Success Engineer will focus on enhancing user experience through effective ERP setup and technical support. You will liaise between customers and the development team, ensuring seamless integration while leveraging automation tools to streamline processes and improve stability.
Key Responsibilities:
• Manage ERP setup and dealer onboarding processes
• Engage with customers for requirement gathering and demos
• Configure workflows and scripts in ERP systems
• Diagnose and resolve integration stability issues
• Build tools for improved collaboration and automation
Requirements:
• 3+ years in sales engineering or similar roles
• Strong communication skills and customer service focus
• Background in software develop...