Customer Success Manager
Location
Brampton, Ontario
Job Type
Full-time
Category
Business Operations Specialists
Posted
March 23, 2026
Job Description:
Customer Success Manager
Our client is a third-party logistics (3PL) provider specializing in the healthcare and industrial chemical sectors. As they continue to grow, they are seeking a proactive and relationship-driven Customer Success Manager to join their team.
Position Overview:
The Customer Success Manager will manage a portfolio of approximately 30–40 client accounts, serving as the primary point of contact to ensure service excellence, issue resolution, and long-term client satisfaction. This role is both strategic and hands-on, focused on strengthening relationships, managing escalations, identifying growth opportunities, and supporting operational excellence.
Key Responsibilities