Customer Success Manager

Customer Experience Full Time Remote Hybrid

RocketRezis an all-in-one cloud platform behind some of the fastest-growing toursand attractions. Our platform connects data from everyfacetof our customers’businessto help them manage their revenue like never before. Ifyou’repassionate about people, technology solutions, travel, and exciting attractions, this may bethecareer opportunity for you!

We are looking for aCustomer Success Manager (CSM) to join ourCustomer Experience team. In this role, you willbe responsible forthesuccess, growth, and satisfaction of RocketRez’s customeraccounts,whilemaintaininglasting relationships. You are thecentral pointof contact for understanding customers’ needs, advising, and delivering success. This role is ideal for someone with astrategic mindset who enjoys aligning business goals with growth opportunities and driving engagement.

Location: This role isbased in Canada (Remote)