Customer Success Manager, CAP IQ
Location
Tokyo, Japan
Job Type
Full-time
Category
other-general
Posted
June 09, 2026
**About the Role:**
**Grade Level (for internal use):**
10
**Job Posting Title:** Customer Success Manager, CAP IQ
**Role Overview:** As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients.
**Responsibilities:**
+ Lead targeted engagement campaigns for VA to increase product usage and deepen adoption
+ Developexpertisein the VA platform, staying current on new features, workflows, and best practices to deliver tailored training (virtual/in-person) aligned to client needs.
+ Effectively position and pitch VA alongside Capital IQ Pro, articulating the integrated value proposition anddemonstratinghow the combined platforms ad...
**Grade Level (for internal use):**
10
**Job Posting Title:** Customer Success Manager, CAP IQ
**Role Overview:** As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. You will partner closely with Marketing, Product, Account Management, and Sales teams to deliver proactive initiatives that maximize the value VA brings to our clients.
**Responsibilities:**
+ Lead targeted engagement campaigns for VA to increase product usage and deepen adoption
+ Developexpertisein the VA platform, staying current on new features, workflows, and best practices to deliver tailored training (virtual/in-person) aligned to client needs.
+ Effectively position and pitch VA alongside Capital IQ Pro, articulating the integrated value proposition anddemonstratinghow the combined platforms ad...