Customer Success Manager
Location
ciudad de méxico, ciudad de méxico
Job Type
Full-time
Category
Gestión de proyectos y procesos
Posted
May 28, 2026
Schedule
To be discussed, flexibility required for emergency shifts
Start Date
ASAP
Important — Please Watch Before Applying
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About the Role
The Client Support Lead plays a vital role in maintaining strong and lasting client relationships. First impressions matter and this role ensures that every client receives exceptional care and communication from their very first interaction.
You will be the go to person for both new and existing clients acting as the primary voice and representative of the company. Your ability to respond quickly, solve problems proactively and maintain professionalism across all communication channels will directly impact customer satisfaction and retention.
Key Responsibilities
- Act as the first point of contact for all client inquiries
- Communicate with clients via email text and pho...