Customer Success Manager

Position Summary

Customer Success is integral to our longterm success as a company. Our Customer Success Managers (CSMs) are trusted advisors guiding customers from the point of sale through onboarding project success adoption and renewals. CSMs collaborate closely with internal F5 teams to provide strategic insights enhance customer use of F5 solutions and identify opportunities for expanding product adoption.

This role requires a level of technical experience within the industry, including working knowledge of BIGIP, NGINX or with experience in similar technologies like load balancers, application delivery, application security and cloud networking. The CSM will help customers maximize the value of their investment ensure adoption of F5 solutions across their portfolios and promote successful business outcomes.

We are looking for dynamic, goal-driven CSMs who excel at adapting their strategies to meet the ever-changing needs of our customers. These profes...