Customer Success Manager (Enterprise)
Location
vancouver, metro vancouver regional district
Job Type
Full-time
Category
Other-General
Posted
June 06, 2026
We’re hiring a Customer Success Manager (Enterprise) to own long-term relationships, retention, and expansion across our enterprise customer base.
This is a strategic, high-ownership role focused on driving measurable outcomes for large, complex organizations using Intuitive AI’s technology across multiple sites and stakeholders.
You will work directly with senior stakeholders across sustainability, operations, and leadership teams to ensure customers see clear ROI and continue to expand their partnership with Intuitive AI.
What You’ll Do
Own Enterprise Customer Relationships
- Manage a portfolio of enterprise customers
- Build strong, multi-threaded relationships across senior stakeholders
- Maintain consistent engagement and relationship momentum
- Identify and mitigate churn risk early
- Identify opportunities to expand across locations, sites, and deployments
- Partner with custome...