Customer Success Manager (Indonesia Based)
Location
Jakarta, Indonesia
Job Type
Full-time
Category
other-general
Posted
June 07, 2026
About Nimbly
Nimbly is a multi-product AI solution designed for large-scale Retail and F&B operations. Our platform aligns teams, processes, and operational execution, leading to happier customers, while providing management with real-time visibility and accountability.
Backed by leading VCs, Nimbly works with global brands like KFC, 7-Eleven, Adidas, and Decathlon across 11 markets in APAC & USA to drive productivity and customer satisfaction improvements.
As Nimbly enters the next growth phase, we are looking for a Customer Success Manager (CSM), based in Jakarta, Indonesia, to join our growing team and ensure client success, retention, and growth.
Responsibilities
- Lead and manage the onboarding process for new clients, ensuring a smooth transition and successful implementation of Nimbly Technologies’ solutions.
- Build and maintain strong relationships with key...