Customer Success Manager (IT/ENG) (all genders)

At Shiftmove, we believe the future of mobility is seamless, intelligent, and human-centered. Our vision is to transform the way companies operate their fleets - by removing uncertainty, enabling real-time decision-making, and embedding sustainability into every journey. We’re not just building software. We’re shaping the platform that is powering tomorrow’s fleets.

As our Customer Success Manager, you will be the driving force behind Shiftmove’s growth. Managing a diverse portfolio ranging from Low-Touch to High-Touch accounts, you will balance operational efficiency with commercial excellence. Your goal is to ensure every customer realizes maximum value, while you proactively drive Net Revenue Retention (NRR) through strategic renewals and expansion.

Your Mission

• Manage a diverse portfolio of Italian and English customers, from low-touch to high-touch accounts.
• Build and nurture strong relationships...