Customer Success Manager

goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.

goFLUENT is revolutionizing corporate language learning through AI, a vast content library, and human coaching. Partnered with top LMS/LXP platforms globally, we empower employees to succeed, regardless of native language. Join a mission-driven team of 800+ worldwide, collaborate across borders, and grow in a fast-paced, high-impact role.

What You Will Do:
As a Customer Success Manager, you will be responsible for the following:

• Understanding client needs and proposing tailored training programs


• Planning and managing kickoff events at the beginning of training programs


• Developing and implementing strategies to boost learner engagement


• Monitoring...