Customer Success Manager

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we’re one of the world’s leading cross-border platforms – and we’re just getting started.

PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones.

Now, we’re scaling and looking for a Customer Success Manager to build and lead our customer operations function while establishing a scalable enterprise account management capability from scratch.

WHAT’s THE CHALLENGE

The Customer Success Manager will lead our customer operations team to deliver world-class support and onboarding experiences and help scale our enterprise account management function from the ground up.

This is a rare opportunity to shape how we retain and grow our most strategic accounts while ensuring operational excellence...