Customer Success Manager

Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovative, technology-enabled solutions that allow our clients to focus on their core strengths. For early phase studies through Phase III clinical trials, our experienced team delivers high‑touch services and technology to ensure the safety of all stakeholders across the clinical research community with an emphasis on ethics, compliance, and innovation.

Job Title: Customer Success Manager

Location: Ontario (Hybrid in‑office in Mississauga)

Function: Commercial

The Customer Success Manager position is a strategic leader responsible for the overall health, growth, and success of Sitero’s commercial eClinical and Clinical services. This role involves building and nurturing long‑term client relationships, executing strategic marketing plans, leading and mentoring...