Customer Success Manager – Mid-Market
Location
Gembloux, Walloon Region
Job Type
Full-time
Category
Business Operations Specialists
Posted
June 11, 2026
Challenge?
- Manage the full customer lifecycle: onboarding, adoption, business reviews and renewals, as well as generating opportunities for upsell/cross-sell.
- Maintain regular, proactive contact with your customers to build relationships and manage expectations. Act as Single Point of Contact for escalations within your book of business.
- Monitor account health, identify risks early, and define mitigation plans.
- Coll...