Customer Success Manager- Norwegian market
Location
larvik, vestfold
Job Type
Full-time
Category
Customer Service
Posted
June 13, 2026
As a Customer Success Manager (CSM) , you’ll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You’ll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption, drive growth, and prevent churn.
What You’ll Do
- Lead smooth, value-driven onboarding experiences that ensure quick customer adoption.
- Build and nurture trusted relationships, acting as a strategic advisor to key stakeholders.
- Proactively manage your portfolio — identifying risks early and driving retention and renewals.
- Spotting and seizing cross-sell and upsell opportunities to expand customer value.
- Collaborating with Product, Sales, and Support to deliver seamless customer experiences.
- Championing customer satisfaction, representing their voice to drive continuous improvement.