Customer Success Manager

Customer Success Manager – Existing Customer Growth & Account Ownership

Peterlee, Office Based, Free On-Site Parking
Occasional UK & International Travel
£42,500 - £45,000 + Bonus + Outstanding Benefits

Looking for a Customer Success role where you can genuinely make an impact? We’re supporting an innovative and highly successful technology‑led business as they look to appoint a Customer Success Manager to join their growing team.

This is a newly created role within the business, offering a fantastic opportunity to shape and influence the future direction of Customer Success as the function continues to evolve. If you want to take ownership, build trusted customer relationships and contribute directly to customer retention and growth, this could be a fantastic opportunity.

Importantly, this is NOT an outbound sales or business development role. A dedicated sales team is responsible for new business. This role is about growing and developi...