Customer Success Manager

Due to business and compliance requirements, this position is open only to candidates residing in MEXICO. Applications from candidates located outside this region will not be reviewed.

The Customer Success Manager for Partner & Client Engagement will manage different projects and activities, with the goal of building channel partner productivity, overall health, and customer value. This role also supports revenue growth by working to reduce churn and listen for expansion.

The CSM will play a critical role in supporting Mineral Partner and Client Revenue efforts. They will collaborate cross‑functionally with Customer Support, Account Management, HR Services, existing channel partners, and Marketing to bring the partner voice to our product strategy and roadmap. This role will require a high level of passion, empathy, and knowledge to drive the adoption of Mineral while maximizing partner value. This will be delivered to exi...