Customer Success Manager (Remote – South Africa)

Customer Success Manager (Remote – South Africa)

About the Company

Crises Control is an award-winning SaaS platform that helps organisations prepare for, respond to, and recover from incidents and crises. Our technology protects people, assets, and reputations when it matters most, serving enterprises, schools, transport operators, and government organisations worldwide.

As we continue to grow globally, we’re building a world‑class Customer Success function and are looking for a passionate Customer Success Manager to help customers achieve maximum value, renew with confidence, and expand their use of our platform.

Role Overview

As a Customer Success Manager, you will own the post‑sale relationship with a portfolio of customers and act as their trusted advisor. You will guide onboarding, drive product adoption, and demonstrate measurable value and resilience impact, working closely with sales, product, and support teams...