Customer Success Manager, Retailer Partnerships (Fixed-Term Contract)
Location
london, england
Job Type
Full-time
Category
Management & Operations
Posted
June 19, 2026
What You’ll Do:
The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. The role focuses on executing agreed retailer strategies and plans, delivering a high‑quality insight‑led service, unlocking growth opportunities, proactively managing risks and ensuring strong operational & campaign performance. Working closely with Demand, Analytics, Solutions and Technical teams, the CSM ensures Criteo solutions are successfully adopted and driving measurable growth.
Key Responsibilities
Retailer Performance
- Execute the retailer strategy and annual plan defined with the Vertical Lead.
- Responsible for tracking and delivering against key partnership KPIs.
- Monitor day‑to‑day revenue pacing, alerts and proactively investigate trends, deviations and under‑delivery.
- Provide regular retailer and internal updates covering p...