Customer Success Manager

Founded in 2003 and headquartered in Singapore, Group‑IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.

Group‑IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia‑Pacific to help critically analyze and promptly mitigate regional and country‑specific threats. These mission‑critical units help Group‑IB strengthen its contribution to global cybercrime prevention and continually expand its threat‑hunting capabilities.

Each of us can help make the world a safer place. Join us!

ABOUT THE ROLE:

The Unified Customer SuccessManager is responsible for planning project activities, customer support and training, and monitoring the quality of customer support with respect to the company's internal...