Customer Success Manager - Strategic Accounts
Location
Bengaluru, Karnataka
Job Type
Full time
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted
June 16, 2026
Quick Highlights
- Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale.
- Reports to: Head of Customer Success
- Stage: Team of 25. Primarily based in Bangalore, India, with a few team members in the USA.
Shifts: Rotational, including US time-zone support - Growth: Raised seed round from Sequoia and profitable with over 2,000 US-based brands.
- Location: In-office. Bangalore, India.
- Compensation: INR 15 – 25 LPA, depending on experience.
- Team: You’ll be part of our world-class Customer Success team, working cross-functionally with ...