Customer Success Manager

Customer Success Manager

Digitail is the AI operating system for modern veterinary clinics.

Digitail continuously improves how practices run — from client communication and scheduling to medical records, billing, and payments — so teams can focus on care, not admin.

Unlike traditional PIMS that expect clinics to bend their workflows around clunky software, Digitail delivers a proven operating system designed and refined alongside veterinary teams.

Digitail brings ten-plus tools into one intelligent platform, with built-in workflows and AI assistants working behind the scenes — giving growing clinics and established groups a shared system that scales with their operations, not against them.

As a Customer Success Manager at Digitail, you will partner with veterinary clinics to help them realize meaningful value from the Digitail platform. You will guide clinics through key stages of their post-live journey, driving ado...