Customer Success Manager (Transformation Advisor), Financial Services
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 06, 2026
As a Customer Success Manager (Financial Services) at AWS Canada, you will be the strategic partner for some of Canada's most complex financial institutions, guiding them through multi-year cloud and AI transformations that reshape how they operate, compete, and serve their customers.
This is not a support role. This is not a sales role. It is a strategic role at the intersection of technology, business strategy, and organizational change.
You will serve as the primary point of accountability for your customers' cloud and AI transformation journeys — accelerating value realization, de-risking execution, and deepening the AWS partnership at every level of their organization.
Key Responsibilities
- Drive measurable business outcomes by leading cloud and AI transformation engagements, accelerating value realization across migration, adoption, and strategic technology launches.
- Identify and address the systemic barriers that stall financial i...