Customer Success Manager
Location
United States, REMOTE - UNITED STATES
Job Type
Full-time
Category
other-general
Posted
June 22, 2026
The salary range for this job will be $66,000 - $87,000/year + Bonus
As a Customer Success Manager, you will own customer relationships after onboarding and ensure clients continue to realize value from Numerator’s products. You will work closely with end users and senior stakeholders across Sales, Marketing, Merchandising, Category Management, Brand, and Insights to understand business objectives, uncover new needs, and connect Numerator’s solutions to meaningful business impact.
You will also partner cross-functionally with Sales, Onboarding, Education, Support, Operations, and Product teams to deliver a seamless customer experience. In partnership with Sales, you will support renewals and identify opportunities to expand Numerator’s footprint within your assigned portfolio.
What You'll Do:
+ Manage customer relationships and overall client health after onboarding, ensuring customers achieve measurable value against their long-term strategic goals by coaching t...
As a Customer Success Manager, you will own customer relationships after onboarding and ensure clients continue to realize value from Numerator’s products. You will work closely with end users and senior stakeholders across Sales, Marketing, Merchandising, Category Management, Brand, and Insights to understand business objectives, uncover new needs, and connect Numerator’s solutions to meaningful business impact.
You will also partner cross-functionally with Sales, Onboarding, Education, Support, Operations, and Product teams to deliver a seamless customer experience. In partnership with Sales, you will support renewals and identify opportunities to expand Numerator’s footprint within your assigned portfolio.
What You'll Do:
+ Manage customer relationships and overall client health after onboarding, ensuring customers achieve measurable value against their long-term strategic goals by coaching t...