Customer Success & Operations

About Altur
At Altur, we are building a call center operated entirely by AI agents, with not a single human agent.
We process hundreds of thousands of conversations via voice and WhatsApp every day for call centers, fintechs, and banks in Mexico and Latin America.
We are a team of fewer than 10 people.
All development of our services, from telephony infrastructure to agent creation, is built in-house.
Our company is built on the thesis that by using technology, we can deliver a superior service to companies with 100 times more people.
About The Role
We are looking for someone to own the relationship between Altur and our clients from start to finish.
This is not a support role.
You will be responsible for designing collection and sales strategies, orchestrating the daily operations of our AI agents at call centers and banks, and ensuring that every account you manage delivers excellent results.
You will work directly with the CEO every day and...