Customer Success Project Manager

We are looking for a highly organized and customer-oriented individual to oversee the successful deployment and ongoing success of our cybersecurity solutions. This role combines project management, service delivery, and customer success — ensuring our customers achieve maximum value from our products and services. You will coordinate closely with customers, engineers, and internal teams to deliver a smooth onboarding experience and long-term satisfaction. Project Management Plan, coordinate, and execute solution deployments to ensure timely and successful implementation. Liaise directly with customers to manage timelines, resolve issues promptly, and provide regular progress updates. Manage application engineers for deployment, maintenance, troubleshooting and professional services projects. Coordinate with product teams Maintain clear and up-to-date project documentation and reports. Monitor and evaluate quality of service delivery using defined metrics and KPIs.
Account Managemen...