Customer Success Representative

Job Description

We are looking for highly organized and detail-oriented Customer Success Representatives to help with the operations of our property management company. The ideal candidate will have experience with property management software, excellent communication skills, and the ability to work independently and as part of a team.

Note: This is a remote position and candidates will be working in the US business hours (EST)

Responsibilities

• Creating, coordinating and overseeing all maintenance requests for assigned properties.
• Ensuring timely completion of maintenance requests and urgent work orders while highlighting and tackling preventative maintenance measures.
• Following up regularly with vendors to ensure timely repairs and ensuring work is completed within the company standards and budget.
• Providing timelines, estimates and executing and overseeing rehabs or remodeling projects.
• Maintainin...