Customer Success Specialist (Activation Specialist)

If you’ve worked at an accounting firm, you already know how things go:

• Nothing arrives on time
• Everything is urgent
• And the chaos repeats quarter after quarter

At Nucleoo , we know it too. That’s why we created IAhoy — a real solution to real problems:

• AI to automate repetitive tasks
• WhatsApp to communicate with clients
• And a fully organized workflow, automatically

More than 120 firms are already using it. Want to grow with them?

You’ll work closely with firms that have already adopted IAhoy.

Your goal is activation.

• Support firms during their first weeks using the platform
• Get their clients to start using IAhoy in their daily work
• Drive adoption, even when time is limited or there is resistance to change
• Identify blockers and help resolve them
• Follow up actively until real usage is achieved (not just intenti...