Customer Success Specialist – Mandarin
Location
Melaka, Malacca
Job Type
Full-time
Category
other-general
Posted
June 18, 2026
Customer Success Specialist (Local/Expat) – Mandarin | Livingstone (Malaysia)
Up to RM4500 + Language Allowance (Total up to RM5500 incl. PRC applicants)
24/7 Rotational Shift (5 days work / 2 days off) | Onsite | Start Date: 4 May 2026
We are hiring a Mandarin-speaking Customer Success Specialist to join a fast-paced customer support operation in Livingstone, Malaysia.
This role is open to both local and PRC candidates, offering a strong opportunity to build a career in customer experience and digital support within an international environment.
Key Responsibilities:
Support customers with online orders and service requests
Handle inbound calls and email queries in a professional manner
Process payments and handle sensitive customer data se...