Customer Success Specialist - Mex

PURPOSE
The Customer Success Specialist will provide multi-level, operational account execution for GlobalTranz customers to maximize the company value creation and profitability opportunities.
The Customer Success Specialist will have a strong customer-focus, attention to detail, and the ability to collaborate across functions, both internally and externally.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Support the Customer Success Manager and Enterprise Account Director(s) in the execution of daily account operations in support of the overall strategy and within customer expectations
- Utilize GlobalTranz's resources to maintain and enhance key customer relationships, recommending new solutions and services through the evaluation of changing market conditions and customer needs
- Manage load board for all assigned shipments, ensuring GlobalTranz's turnaround standards and customer expectations are being met
- Maintain high level of urgency on execution of cust...