Customer Success Specialist

***Customer Service or Customer Success Experience Required***

Are you passionate about helping customers succeed and creating exceptional client experiences?

We're looking for an energetic, proactive, and customer-focused professional who thrives on building relationships, solving problems, and helping customers get the most value from the products they use.

This is a client-facing role where you'll guide customers through onboarding, training, adoption, and ongoing success. The ideal candidate is confident, personable, and comfortable leading conversations, presentations, and video calls with customers. You enjoy taking ownership, finding solutions, and creating positive experiences that turn customers into long-term advocates.

Experience with SaaS or software platforms is highly preferred.

Lead onboarding and implementation sessions for new customers, ensuring a...