Customer Success Team Lead (Santiago)
Location
santiago, metropolitana de santiago
Job Type
Full-time
Category
Ventas (general)
Posted
June 11, 2026
Job Profile Summary
Responsibilities and Expectations
- Defines professional standards and work methodology within the chapter competence and participate in the solving complex problems or organizational issues that require highest competency level
- Develops a regional people strategy and coach individuals to sustainably find, grow, and keep the best current and future talent
- Through personal commitment and with functional expertise nurtures best practices to ensure chapter role excellence – constantly looks for new knowledge and practices to boost chapter performance
- With inputs from respective Squad Lead manages Monthly/Quarterly/Yearly feedback with chapter members
- In collaboration with Squad Lead is responsible for chapter members performance management (assigns and focuses on functional goals)
- Drives performance improvement programs and conducts applicable disciplinary measures
- Through yearly IPC program...