Customer Support Advisor – French Speaker
Location
Porto, Porto District
Job Type
full time
Category
Information and Record Clerks
Posted
June 23, 2026
Customer Support Advisor – French Speaker
Porto, Portugal
Are you a native or fluent French speaker looking for an international career opportunity in Portugal? Join a dynamic and multicultural team in Porto and provide exceptional customer support for a leading E-commerce project.
Responsibilities
- Assist customers via phone, email, and chat in French.
- Handle inquiries related to orders, deliveries, payments, returns, and account management.
- Provide professional and customer-focused solutions.
- Maintain accurate records of customer interactions.
- Ensure a high level of customer satisfaction.
Requirements
- Native or fluent French (C1/C2 level).
- Good command of English.
- Strong communication and problem-solving skills.
- Customer-oriented mindset.
- Previous customer service experience is an advantage but not mandatory.
- EU citizenship or valid work authorizati...