Customer Support Advisor

Are you the calm, solutions-focused person everyone turns to when something needs sorting?

Were looking for a Helpdesk Advisor to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count.


What will you be doing as a Helpdesk Advisor?

· Providing first-line support to branches and internal teams across the UK
· Handling a wide variety of queries - from system access to process guidance
· Logging and tracking queries through to full resolution
· Communicating clearly and calmly with staff at all levels
· Learning and supporting the company's bespoke internal systems

We would LOVE to hear from you if you have the...