Customer Support Agent

Sumup • Amsterdam, North Holland, Netherlands • Posted June 03, 2026

Location Amsterdam, North Holland

Job Type Full-time

Category Information and Record Clerks

Posted June 03, 2026

This position is On Site 
Customer Support Agent - Dutch speaker
At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!
In this role, you will support our POS users!
What you’ll do:
Guarantee the management and prioritisation of the customer demands and solve them
Offer an unwavering quality to our customers
Manage diverse requests 
Ensure an adequate communication and accompany the internal teams in case of major incidents

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