Customer Support Agent

hays-gcj-v4-pd-online • Bristol, England, United Kingdom • Posted June 20, 2026

Location Bristol, England
Job Type TEMPORARY
Category Information and Record Clerks
Posted June 20, 2026

Your newpany

You'll be working for a public sector organisation based in central and north central Bristol.

Work Pattern
This position will be starting in either July or August 2026

08:30 to 16:30 Monday to Friday
On site
Temp Duration 6 weeks


Your new role

You will be joining a well-established Customer Services teammitted to providing information, advice and support to inbound callers and email queries.

  • Assisting customers by phone and email to provide tailored advice and support

  • Delivering a high standard of customer service during busy and slow periods

  • Handling sensitive and sometimesplex enquiries with professionalism and care

  • Accurately logging all interactions on the CRM system

  • Referring callers to specialist teams when appropriate

  • Liaising with internal departments to resolve enquiries effectively

  • Man...

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