Customer Support Agent — Italian Market
Location
barcelona, cataluña
Job Type
Full-time
Category
Recursos humanos
Posted
June 08, 2026
About SumUp
At SumUp , we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.
As part of our international Customer Support Team , you’ll be the voice of SumUp for our Italian‑speaking merchants , helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day.
This is more than a support role — it’s an opportunity to make a real impact , develop your skills in fintech and customer experience , and grow within one of Europe’s most dynamic tech companies.
What you’ll do
- Be the first point of contact for our Italian merchants — helping them succeed with empathy, patience, and a problem‑solving mindset.
- Manage, prioritize, and resolve customer requests...