Customer Support Analyst I and Ii

Billor • joinville, joinville, Brazil • Posted June 08, 2026

Location joinville, joinville
Job Type Full-time
Category Other-General
Posted June 08, 2026
**About Us**
At Billor, short for Bill of Rights, we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families.
**About the role**
If you are passionate about Customer Support and want to make a difference in the daily lives of drivers and customers, join our team!
**Responsibilities**
- Hold welcome calls for new drivers, ensuring they understand the processes and have the tools they need to succeed
- Monitor and manage drivers' rest time, providing support when necessary
- Assist drivers with issues related to supplies and proactively resolve possible problems
- Conduct regular calls with active drivers for follow-up and problem resolution
- S...

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