Customer Support Associate II
Location
tlaquepaque, tlaquepaque
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
Job Description
Arrow Electronics is looking to hire a Customer Support Associate to join our team in Guadalajara, MX.
PositionCustomer Support Associate II
What You'll Be Doing- Provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
- Order entry & maintenance, managing inbound customer order forms, filing, set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System) maintenance for contract pricing.
- Support sales team with direct customer contact, which includes coordinating reports, providing first point of escalation after initial set of expedited actions, etc.
- Work closely with Asset team to process orders for customers and resolve issues for the customer in a timely manner.
- Typically requires a 2‑year degree and 2–4 years of experience,...