Customer Support – Executive

Customer Support Engineer serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat. They assist customers with onboarding of a company’s product or service and guide clients through usage and updating issues as needed.

• Good in MS Office application
• Co-ordination with Production
• PPC
• Logistics
• Raising Order Acknowledgement
• Sending Quotation
• Working on Cost Sheet
• Prepare Costing
• Communication with customer on material readiness and shipment.
• Following up on customer schedule and deliveries.