Customer Support - German - Lisbon

Jujur. Honest, trustful, fair.

Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.

We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

Position: Customer Support

Location: Lisbon, Portugal

Employment type: Full-time (6 month contract)

DUTIES AND RESPONSIBILITIES:

• Managed both incoming and outgoing customer calls

• Investigated and resolved buyer, seller, customer, or creator issues, including order and logistics inquiries

• Reviewed reported cases within established turnaround times and quality standards

• Escalated complex or unresolved ...