Customer Support-German Speaker

CB Talents • Durban, South Africa, South Africa • Posted May 27, 2026

Location Durban, South Africa

Job Type Full-time

Category other-general

Posted May 27, 2026

German-Speaking Customer Support Agent
Umhlanga, Durban, KwaZulu-Natal | On-site | Full-time 
We are hiring a German-speaking Customer Support Agent for an international retail project based in Umhlanga, Durban.
You will support German customers across phone, email, and chat, ensuring
excellent service for orders, deliveries, returns, and product enquiries. 
Key Responsibilities 
 Handle customer queries in German (phone, email, chat) 
 Assist with orders, deliveries, returns, and product info 
 Provide professional, friendly customer support 
 Resolve complaints and escalate issues when needed 
 Record all interactions accurately in systems 
Requirements 
 German B2–C2 (spoken & written) 
 Good English communication skills 
 Matric / Grade 12 (essential) 
 Customer service/call centre experience advantageous...
            

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