Customer Support (German Speaker)
Location
Lisbon, Lisbon
Job Type
full time
Category
Media and Communication Equipment Workers
Posted
June 02, 2026
YouTube Partner Support (YT PPS) – Customer Support (German Speaker)
Location: Lisbon (LACS Santos), Portugal
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Working Hours: Rotative shifts, Monday–Sunday (08:00 – 00:00)
Shuttle service provided for late shifts
Role Overview
Join a dynamic team supporting YouTube content creators and partners. You will assist users with platform-related questions and ensure a high-quality support experience.
Key Responsibilities
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Support YouTube partners via phone, email, or chat
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Resolve account, policy, and platform-related queries
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Ensure customer satisfaction and quality standards
Requirements
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Fluent German
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English is a plus
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With or without previo...