Customer Support Manager: Scale Operations & Experience

Progressive Edge • cape town, western cape, South-Africa • Posted June 06, 2026

Location cape town, western cape
Job Type Full-time
Category Customer Service
Posted June 06, 2026
A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership skills, experience in customer support, and a passion for customer satisfaction. Familiarity with CRM tools like HubSpot is advantageous.
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