Customer Support Officer

Mphasis • Pune, Maharashtra, India • Posted May 29, 2026

Location Pune, Maharashtra

Job Type Full Time

Category Information and Record Clerks

Posted May 29, 2026

Job Description
Role: Tr Transaction Processing Officer - BPO
Location: Pune/Mangalore
Who are we looking for?
Graduate freshers with good typing skills
Analytical skills
Technical Skills: 
Operating the computer- Intermediate
MS Office - Intermediate
Average in Spoken and written English with effective Business email Communication
Basic knowledge of Insurance
Typing Speed 30 WPM
Process Skills: 
Record interaction using client system with proper classification
Refer Knowledge base and perform task as per defined process
Follow up and closure of interactions to ensure customer satisfaction
Passionate about customer service
Comfortable with Rotational shifts, extended working hours and weekly offs
Behavioral Skills:
Positive energy
Positive attitude
Self learner
Qualificati...
            

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