Customer Support + Operations | Edtech - SaaS | Seed funded
Location
Bangalore Division, Karnataka
Job Type
Permanent
Category
Computer Occupations
Posted
June 06, 2026
About Our Client
Our client is a fast-growing ed-tech company that provides an AI-driven platform supporting early childhood educators, parents, and school administrators. Their system streamlines planning, documentation, communication, and school operations through intelligent automation. They focus on empowering teachers, enhancing learning experiences, and ensuring safe, efficient management for preschools and early learning centers.
Job Description
Provide prompt, friendly, and professional support to clients through email, chat, and video calls.
Troubleshoot software issues, identify root causes, and guide users through resolutions or best-practice workflows.
Assist clients in understanding and using both new and existing features within the platform.
Colla...