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Customer Support Operator

Mitie • Craigavon, Northern Ireland, United Kingdom • Posted May 29, 2026

Location Craigavon, Northern Ireland
Job Type Full-time
Category Information and Record Clerks
Posted May 29, 2026

Better places, thriving communities.



Job Title: Customer Support Operator


Hours: 4 on 4 off working rotating shift patterns (6am-6pm, 11am-11pm and 6pm-6am)


Salary: £13.45 p/h Uplifts apply to unsociable hours worked


What is in it for you?

  • A competitive salary

  • A friendly and supportive team

  • Training, career development & progression

  • Overtime opportunities

  • A great selection of benefits incl. access to on-line GP services, share options and discounts across thousands of retailers.

  • Free on-site parking

    • Main Duties

  • Managing high levels of incoming and outgoing telephone calls to both clients and branches.

  • Utilise software to ensure the required monitoring and compliance standards are met.

  • Work as part of a monitoring team liaising with different branches nationally.

  • Follow correct p...

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