Customer Support Representative (H)

Helpware • cebu city, central visayas, Philippines • Posted July 27, 2026

Location cebu city, central visayas

Job Type Full-time

Category Management & Operations

Posted July 27, 2026

About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies. 
About the Role The role focuses on operational ticket handling for the client's customers — primarily user access management, competitive set creation, and standard onboarding tasks — supporting both the existing customer base and the onboarding of large new portfolio accounts ramping in mid-2026. 
The role provides additional capacity around the client's UK-based senior support, with shifts that extend coverage before and after core UK hours and into the Americas business day. Scope is intentionally focused on high-volume, repeatable operational work; complex domain quer...
            

Interested in this role?

Click the button below to start your application.

Apply Now