i2c Inc • Lahore, Punjab, Pakistan • Posted June 03, 2026
Location
Lahore, Punjab
Job Type
Full-time
Category
Computer Occupations
Posted
June 03, 2026
Job Description
Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary. Demonstrate strong domain knowledge and communicate accurate information to the customers. Use ticketing system and other software to enter and maintain relevant data. Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets. Meet all performance metrics on regular basis. Maintain data confidentiality. Share reports on daily performance.
We are looking for
Education: Minimum Education: Graduation Experience: Minimum 1 year call center experience.
Skills
Excellent communication skills, both oral and written in English. Strong customer orientation. Good arithmetic and computing skills.<...
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